FAQ

CUSTOMS

AT ALL AROUND WESTERN LLC. ALL LEATHER PRODUCTS ARE HAND MADE IN OUR SHOP LOCATED IN MARION, KENTUCKY. 

We have several different types of tack and different shapes to choose from. All of our Materials that we use are from other Manufactures located in the U.S.A. Custom Orders are subject up to a 6 week wait. For Custom Pricing Please Contact us via Email or Visit us on Facebook.

 Please keep in mind that leather is tanned from natural cowhides and although we use only select premium hides, there will be some natural blemishes in the leather. Also, when we sew the some products together it may leave sewing machine “footer” marks on the leather, which is unavoidable. Also, there may be some slight variation in the length of the stitching due to the nature of the materials. We cannot guarantee custom “Dyed” or some custom colors of suede leather to be “colorfast”.

SHIPPING 

WE CURRENTLY ONLY SHIP IN THE U.S.A ALL ORDERS ARE USUALLY SHIPPED WITH USPS PRIOTERY. PLEASE NOTE IT USUALLY TAKES 3 DAYS FOR ORDERS TO ARRIVE DUE TO COVID POSTAL HAS BEEN DELAYED AND YOUR PRODUCT MAY TAKE A LITTLE LONGER THAN NORMAL TO REACH YOU. FAST SHIP TACK SHIPS IMMEDIATLY OUT FROM OUR SHOP.

BOB MARSHALL SPORTS SADDLES

WE ARE PROUD TO BE OFFICIAL DEALERS FOR BOB MARSHALL SPORTS SADDLE. OUR WARRANTY AND SHIPPING IS NOT THE SAME AS THEIRS. TO VISIT THEIR WARRANTIES AND SHIPPING POLICYS 

https://91cd22fa-76ef-48d1-ba1f-5b988fc2f4fa.filesusr.com/ugd/4592b0_bbf412d1881144a599efaf6cf0ef8cb3.pdf

RETURN POLICY

AT ALL AROUND WESTERN LLC. OUR CUSTOMERS SATSIFACTION IS HIGHLY IMPORTANT TO US. IF YOU HAVE A PROBLEM WITH YOUR ORDER PLEASE CONTACT US IMMEDIATLY AFTER RECIVEING YOUR ORDER. WE WILL ISSUE REFUND MINUS SHIPPING FOR ANY UNUSED FAST SHIP PRODUCTS IN A 7 DAY PERIOD. 7 DAY PERIOD WILL START WHEN YOU RECIEVE YOUR PRODUCT IN HAND.  WE DO NOT REFUND ON CUSTOM ORDERS BUT WE WILL BE HAPPY TO WORK WITH YOU TO RESOLVE THE ISSUE.  A 10% RESTOCK FEE WILL APPLY. 

SAFETY STATEMENT

ALL OF OUR PRODUCTS ARE FOR HORSES. PLEASE BE ADVISED WHEN WORKING WITH HORSES COMMON SENSE AND COMMITMENT TO SAFETY TO YOUR SELF, TO OTHERS AND TO YOUR HORSE ARE NEEDED. WE ASSUME NO LIABILITY FOR ACCIDENTS CAUSED FROM THE USE OF OUR PRODUCTS . INJURIES TO YOUR SELF, OR OTHERS OR TO YOUR PROPERTY OR HORSE WE ASSUME NO LIABILITY FOR.